How to Fix “To Join This Experience, Update Your Content Maturity Setting” Error on Roblox Mobile
If you’re trying to play Roblox on your iPhone or Android device and see the message:
“Unavailable – To join this experience, update your content maturity setting,”
you’re not alone. Many users encounter this issue when attempting to access certain Roblox games, especially those rated for older age groups. This tutorial will walk you through several proven methods to fix this Roblox error and regain access to your favorite experiences.
Why You Might Be Looking for This Tutorial
This error typically appears when Roblox detects that your account’s age or content settings don’t allow access to experiences marked for older audiences. This is especially common on accounts that:
- Have age set below 13
- Have restrictive parental controls enabled
- Lack a verified email or PIN settings required to change maturity filters
If you’re a parent trying to help your child play a game or a teen/adult with an incorrectly configured account, this guide will help you resolve the issue quickly.
Steps to Fix the Content Maturity Setting Error on Roblox Mobile
Step 1: Verify Your Account Age
- Open the Roblox app on your mobile device.
- Tap the three-dot menu (More) at the bottom right.
- Select Settings > Account Info.
- Ensure that your Birthday is correct and reflects an age of 13 or older.
- If it’s incorrect and you’re unable to change it, you may need to contact Roblox support.
Step 2: Enable the Correct Experience Settings
- Go back to Settings and tap on Parental Controls.
- If Parental Controls are on, enter the PIN (if set) to access settings.
- Adjust the Allowed Experiences to 13+ or All Experiences, depending on what’s available.
- You may need to verify your email before changing these settings.
Step 3: Remove or Reset the Parental PIN (if needed)
- In Settings > Parental Controls, tap Reset PIN if you’ve forgotten it.
- Roblox will guide you through steps using your registered email.
Step 4: Log Out and Log Back In
After making the above changes:
- Tap the More menu again.
- Scroll to the bottom and tap Log Out.
- Restart the Roblox app and log in again to ensure the settings refresh.
Step 5: Update Roblox App
Sometimes, older versions of the app don’t sync properly with new experience filtering:
- Visit the App Store (iPhone) or Google Play Store (Android).
- Search for Roblox and tap Update, if available.
Final Notes
If the issue persists:
- Ensure you’re not using restricted device profiles (like child accounts managed by Android/Apple parental controls).
- Try logging into your Roblox account on a desktop browser to double-check settings.
- Contact Roblox support with your username and details if the birthday is locked or if there are issues verifying your age.
By following these steps, you should be able to resolve the content maturity error and get back to enjoying all that Roblox has to offer.
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